By Samachar Digital News
Chandigarh 27th June:- GoAir, India’s fastest growing airline, has
recorded the best On-Time Performance (OTP) for the 9th consecutive
month. GoAir recorded 91.8% OTP according to the latest report released by the
Director General of Civil Aviation (DGCA) for May 2019. This achievement is the
result of GoAir’s continuous focus on enhancing customer experience without
compromising on service deliveries. Besides, for the month of May 2019, GoAir
had the lowest cancellation rate of 0.33%.
OTP ranking assumes critical importance in today’s context when
passengers are looking at reliability and trust. From various research studies,
it is evident that achieving better customer satisfaction is about more than
airfare and flight availability. When considering an airline, travelers look
for timeliness and assurance and on-time arrival is one of the major factors.
GoAir is pleased to offer a reliable travel service wherein we
assure travelers to get them to their destination in a timely manner while
taking into consideration factors that are not necessarily in the control of
the airline like airport congestion, taxi times from the runways, gate
availability etc. as these challenges are in the domain of air traffic control
or the airport authority.
Besides, the DGCA report also
states that GoAir had the second highest load factor of 93.3 % indicating the
number of seats filled.
GoAir spokesperson said that GoAir
is India’s fastest growing airline and we will continue to step up our
performance and invest in Operational Excellence across the board. We thank our
customers as this milestone would not have been possible without their
punctuality, loyalty and support of millions of guests who have flown with us.
GoAir
operates over 270 daily flights and carried around 13 lakh passengers in the
month of May 2019. GoAir flies to 24
domestic destinations including Ahmedabad, Bagdogra, Bengaluru,
Bhubaneswar, Chandigarh, Chennai, Delhi, Goa, Guwahati, Hyderabad, Jaipur,
Jammu, Kochi, Kolkata, Kannur, Leh, Lucknow, Mumbai, Nagpur, Patna, Port Blair,
Pune, Ranchi and Srinagar, and 4
international destinations, including Phuket, Malé, Muscat and Abu
Dhabi.
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